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Shipping & Return Policies

 

Shipping

We do not ship alcohol-based fragrance overseas or by air. Shipping is currently handled via the US Postal Service Parcel Post and Federal Express Ground. Customers with PO Box addresses can use USPS to receive shipments. Standard shipping (USPS 3-5 days) is free of charge for orders over $15, and $5 for orders under $15.

Returns

All sales are final. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If your shipment arrives in a materially damaged state, please email orders[at]apotekertepe.com along with your order number and photographs of the damaged shipment for further instructions.