A few things that get asked and some answers.
If you don't see what you need, please feel free to contact us.
What does Apoteker Tepe mean? How do I pronounce it?
It means 'the apothecary on the hill', and is derived from Turkish. It refers to Göbekli Tepe, the oldest human ritual site currently known, and is pronounced syllabically: ap-o-tek-er teh-pay.
How did it get started?
The line was founded in 2014 by Holladay Penick Saltz, who cut her teeth at Le Labo and has always been obsessed with fragrance and the sense of smell in general, especially in the context of material culture.
Are all your fragrances unisex?
Yes. The gendering of fragrance is a recent idea based on marketing, not any sort of essential truth about materials. Follow your nose. Anything you love to wear and feel good in is the best indicator of what suits!
Are your fragrances all natural?
The short answer is no. However, our fragrances are roughly 40-60% natural in the common interpretation of the term. We do not use any animal-derived products or polycyclic musks, and source all our naturals from independent and sustainable producers wherever humanly possible. Vegan friendly and cruelty free.
Do you ship overseas/by air?
We can ship to the continental US and Canada, but there are some restrictions for fragrance.
Certain items that are considered hazardous materials, including alcohol-based products, are required by the U.S. Department of Transportation to be shipped by ground-only transport due to air transport restrictions and regulations. For this reason we are unfortunately unable to ship fragrance to Alaska, Hawaii, or Puerto Rico. Fragrance shipping is currently handled either via FedEx or the US Postal Service (Ground), which can take 3-5 days in the continental US. Customers with PO Box addresses can use USPS only to receive shipments.
If you live in another country and would like to sample or purchase our products please visit Twisted Lily, as they ship our full line internationally.
What is your return policy?
Please note that all sales are final.
If you are unsure about which fragrance might suit you best, try our discovery set first. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If your order arrives in a materially damaged state, please email orders[at]apotekertepe.com along with your order number and photographs of the damaged shipment for further instructions.